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Open the hatch and prop it open with something. On the shock you will find a clamp that holds the small ball joint into the shock, some shocks will allow you to slide it away far enough to remove the shock. If you cannot slide the clamp, use a screwdriver to force it off. Careful where it goes as it will fly off. now do the other end of the shock.

Once you have it off, replace it with the new one. Unfortunately there is not much you can do to see which one needs replacing. You could get someone to open the hatch and move it up and down slowly. The good shock will give more resistance and you may be able to notice this as the hatch stops one movement and reverses (up,down).

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Q: How do you replace the rear hatch lift shocks on a Ford Areostar Van?
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