How do you send a complaint to Sho Windickey about your Brahma boots?

Answer 1

The warranty information of the Brahma.co website states:

"In the unlikely event of a quality problem caused by an unjustified material or workmanship defect, we will promptly repair your product at our expense or replace it if it cannot be repaired. All we require is that you return the footwear with the sales slip proof of purchase to the store where you made your purchase and the store attendant will take care of your claim within a reasonable period of time."

In other words, you must deal with the store where the boots were purchased. They give NO mailing address or customer service phone number on their website.

In addition: "If you bought your product on our online store Brahma.co, you must send it to the sender address with a letter explaining the reason for the change."

If you purchased the boots online, you must contact that online company. The "sender address" must be a return address on the package or packing slip because their website has no such information.