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The important thing you must do is write them a letter telling them the problem. Keep a copy of the letter for your files and mail a copy to the address they give in the billing statement for a dispute. Calling and email doesn't protect you. I do all three just to make sure they get the message.

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Q: How does disputing a charge work with the credit card company?
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Related questions

Can a company charge your credit card without your permission?

No, a company can not charge a credit card without permission. This violation should be reported immediately to your credit card company.


Is the Wealth Magnet System a Scam?

I can't speak for everyone, but two months after I cancelled my membership and got a confirmation, a charge to my credit card for $75 showed up from them. I have tried three times to contact them and it's been over a month, so I am now disputing the charge with my credit card company.


How can I stop the charge when I can't recognize that charge in my credit card account?

Contact your bank or credit card company.


Can a company charge fees to credit card without permission?

No...you need to call your credit card company and file a complaint.


You received notice that the credit card company requested and was granted that the arbitration case be dismissed what are they up to now I never got notice of the case goint to arbitration?

In this situation, you would have a disputed charge on your credit card. After disputing this charge, a third party arbitrator will review the facts and make a ruling which is said to be final. Most of these settlements are handled out of court and without lawyers. Unfortunately, most "third party" companies are on the credit card company's bank roll, and will normally settle in favor of the credit card company in big cases. Look at the ADR section of your contract, and it should explain disputing charges and arbitration for your particular company. The following article may also be useful to you. http://findarticles.com/p/articles/mi_m1365/is_1_36/ai_n15674307


How little does your credit card debt have to be for the credit card company to charge it off as uncollectible?

any amount due them


How do you remove a false charge off date from your credit report if the date was reset from the original?

You can have a credit dispute, if the agency reporting the bad judgment does not get back with the company disputing the judgment within 30 days, it HAS to be removed from your credit report. Example: I filed bankruptcy(?) on a auto repo. and the company did not take it off my credit report, I had my credit card company do a credit dispute, they did not respond within 30 days, and it was removed from my credit report.


What is a type of fee that a credit card company might charge?

credit limit fee


When would your credit card company charge you an over limit fee?

When you charge more than your current credit limit


Can a company charge your credit card for a renewal without notifying you?

Yes


Can a rental company charge your credit card if you reserved a rental cabin and then changed your mind and cancelled within 24 hours?

Prehaps. This is a contest of wills. The winner will be the one who is most persistent. If you are aggressive in disputing the charge the charge will probably be invalidated. This does not necessarily mean the rental place will not still try to collect.


Can you charge on a credit card that is in your bankruptcy AFTER actually filing bankruptcy?

"Whether a debtor keeps credit cards after filing bankruptcy is up to the credit card company. If you are discharging a credit card they will cancel the card unless you reaffirm the debt. Even if you have a zero balance the credit card company might cancel the card."