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How can poor customer service affect staff?
it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff
What is the difference between internal and external customers?
The difference between internal and external customers: Internal customers are employees, suppliers, dispatchers, basically anyone who works or sells for the organisation. External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service. The main reason behind internal customers is it can cause a ripple affect on external customers (eg An employee not happy with his/her job will not be as pleasant with the external or other internal customers causing problems for customer satisfaction overall.
What are the environmental forces that affect a company's ability to serve its customers?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
How logistics and customer service affect marketing?
Customer Service is a core function of marketing management but the deliverables of Customer Service are executed in Logistics. Where the marketing team have secured an order from a customer, that oder must be picked in warehouses and loaded on outbound trucks for delivery to the intended customer; thus if delivery is delayed and or wrong picking was made, then customers feedback will be not good. In fact, logistics cooks the fish and marketing only go and havest the fish.
How does good customer service benefit the public company?
If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.
What external regulations affect accounting practices?
yes, why not....e.g IMF
How internal customer can affect the external customer?
The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.
How does proffessionalism affect customer satisfaction?
not satisfied with horrace mann insurance customer service suites them not the customer
Describe the seven external factors that affect marketing Discuss the advantages and disadvantages of one external factor when it comes to marketing your product or service?
Describe the seven external factors that affect marketing and business
How can poor customer service affect staff?
it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff
What is the difference between internal and external customers?
The difference between internal and external customers: Internal customers are employees, suppliers, dispatchers, basically anyone who works or sells for the organisation. External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service. The main reason behind internal customers is it can cause a ripple affect on external customers (eg An employee not happy with his/her job will not be as pleasant with the external or other internal customers causing problems for customer satisfaction overall.
How does external factors affect Mark Spencer?
External factors affect Marks and Spencer in terms of the buying power of customer. The marketing strategies of the company must also adapt to the external factors such as political, economic, technological, legal and environmental factors for the brand to continually thrive in a given location.
What are the internal and external factors in business environment?
Some internal factors that impact the business environment include competitors and business resources. External factors that affect the business environment barriers to entry and government regulations.
What are the forces that affect a companies ability to serve its customer?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
Explain elements of business environment?
A business environment are the internal and external factors that affect a business. Its elements include society, technology, regulations, economy and politics.
What can you do to ensure customer service in the store is fast and efficient?
Customer Service comes from the top down. You need a management staff that is accessible and puts customer service first. Management need to set the example to be followed and need to coach in the moment to address issues that affect customer service. Customers need to be acknowledged and greeted before they get to the register. Employees need to be accessible but not hover. I personally use the Golden Rule in the way I manage and how approach customer service. Without customers, we don't have jobs.
External forces that effect the bookkeeping industry in Australia?
The below are some external environmental factors that can affect organizations.Competition (what are they doing?)Customer behavior (needs, wants, and desires)Industry out look (local, national, global)Demographics (the change populations, population density, etc.)Economy (are we peaking, or moving negatively)Political movements and/or interferenceSocial environmentTechnological changesGeneral environmental changesGovernment interference (laws, regulations, policies, ect.)
