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Stop selling them alcohol or get the bouncer to throw them out.
The most effective way to discontinue service to an intoxicated customer is to approach them calmly and respectfully, explaining your concerns for their safety and well-being. Offer to call a taxi or rideshare service to ensure they get home safely. It's important to maintain a friendly demeanor to avoid escalating the situation while adhering to your establishment's policies on responsible service. Document the interaction if necessary, for future reference.
I would ask for my supervisor`s word that he is willing to become responsible for this person`s safety and conduct for the rest of the evening.
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An intoxicated customer should be approached with care and respect, prioritizing their safety and the safety of others. It’s important to speak calmly and clearly, avoiding confrontation, while assessing their level of intoxication. If necessary, offer to call a cab or transportation service to help them get home safely. Always follow your establishment's policies regarding serving alcohol and handling intoxicated patrons.
The most reliable way to determine if a customer is intoxicated is to observe their behavior for signs such as slurred speech, unsteady movements, and impaired judgment. Physical signs are more reliable indicators than subjective assessments or assumptions.
The customer's lawyer is going to say the restaurant is responsible but there are many factors to take into account. If the customer was visibly intoxicated the restaurant might be liable.Serving another drink to a person already visibly intoxicated would leave the establishment at at least some fault. HOWEVER, there are many people who do not show that many signs of intoxication and it is not up to the restaurant to determine the patrons level of inebriation.Truly, the fault lies with the drinker as he is the one that drank the drinks. Each action has consequences and drinking to much is 99.9% the fault of the drinker.
Yes, a bartender in Oklahoma can stop serving a customer if they are visibly intoxicated. Oklahoma law requires establishments serving alcohol to take reasonable steps to prevent over-serving, which includes monitoring patrons for signs of intoxication. If a bartender determines that a customer is drunk, they have the legal right and responsibility to refuse further service to ensure safety and compliance with state regulations.
When informing an intoxicated customer that you can no longer serve them, remain calm and respectful. Clearly explain the reason for your decision, emphasizing safety and responsible service. Offer assistance, such as calling a cab or arranging for a designated driver, to help them get home safely. Document the interaction if required by your establishment's policies to ensure compliance with legal responsibilities.
On a case on case basis, post discussion with the customer
Yes, a cashier can refuse to sell alcohol to a customer who appears intoxicated. It is both a legal and responsible action to prevent the sale of alcohol to individuals who may pose a risk to themselves or others. Cashiers are trained to recognize signs of intoxication and are often required by law to refuse service in such situations to promote public safety.