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How monitoring and evaluating has improve customer service for the employees the customers and the organisation?
Wiki User
∙ 13y ago
It can change the customer service by ten fold. Anytime you put pressure to excel and do a job better on employees, they will always respond positively. They may not like it, but you need to admin and hold them accountable for the quality of work they perform.
James
Founder, <a href="http://www.employee-scheduling.com">Fendza employee scheduling</a>
Wiki User
∙ 13y ago
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How can monitoring and evaluating improve customer service for employees?
Because the business is bad :(
How does the community affect a business?
they could be potential employees and customers who can help the organisation be successfully. without the community there would be no business
How does businesses affect the community?
they could be potential employees and customers who can help the organisation be successfully. without the community there would be no business
What is an internal customer and an external customer and give you two examples of each?
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
What is the purpose of sales personnel?
It is to increase business sales mostly. But there are other purposes such as helping a business to remain competative; providing information and services to customers, developing customer care, gathering feedback, benefits e.g. to the organisation, to the employees and to the customers. Hope this helps :)
Can culture be liability to an organization?
culture can be a liability to an organisation where organisation does not value different cultures of their employees or diversity
Why is it important for an organisation to hire the right employees?
For them to meet their target.
How does organizational climate differ from organizational culture?
Organisation climate is short-term perspective that defines its day-to-day functioning. Organisation climate defines employees' feelings about what the organisation is and organisation culture defines what the organisation is as perceived by those who deal with the organisation.
What is performace appraisal?
Performance appraisals are the process of evaluating how well employees perform their jobs when compared to a set of standards and then communicating that information to the employees.
What point does managers monitoring becomes unethical?
when it involves monitoring off-duty conduct. It is essentially impossible to violate ethics standards while monitoring what employees do on paid time.
Is organizational development dependent internally on employees and externally influenced by?
Development of an organisation depends on both internal and external factors. Employees of an organisation if are in a position to understand the objects and processes of an organisation, then their contribution becomes very critical. However an organisation is given birth mainly on account of need for an organisation in the society. Thus, we can safely conclude that an organisation is given birth due to the needs of the society. Thus factors of change in the society is reflected in an organisation also.
Who are stakeholders of marks and Spencer?
stakeholders wouls be banks, shareholders, employees and customers.
