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Hello,
I am very happy with my creative zen vison M 60GB that I got a few years ago. I even bought a playdock Z500 station for it and it is perfect. However, the other day, I had my mp3 on the dock listened to music and turned it off. The next day, it wouldn't play music but boot in recovery mode. I tried every option none work and when I plug it into my laptop the harddri've says it's empty and is only 50mb.
I believe the harddri've is broken (there is a Seagate Lyrion ST7602DE ST8 series inside) but this hardri've no longer exists and I couldn't find one. The creative support is not available as the device is too old... I would like to know which hard dri've is compatible with the player so that I can continue to use my mp3 player with its dock as I cannot find any players now with more than 30GB and a docking station...
I was told I should ask creative support to replace the hard disk or ask them directly which hard dri've would be compatible in order to change it, however the website doesn't allow to contact creative directly as the device is too old...
If someone knows what are the compatible hard dri've (with same or better capacity) that I can replace mine with or if someone thinks the problem comes from somewhere else, please help
Thanks in advance
Please note I am using windows 7 but I tried reloading the firmware with windows XP and the installation crashed with both. Also the firmware on my player is the latest version (.2.02e (Europe)) and it will not re-install.
When in recovery mode, the formating of reload firmware option says "harddisk problem" when tried and What I will do
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∙ 11y ago
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