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How will you handle confidentiality of guest property and activities?
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How do you handle guest?
just be nice and friendly
What is 10 basic front office activities?
1. Assist guest to check-in to their rooms. 2. Assist guest to checkout. 3. Handle phone enquires. 4. Handle guest complaints. 5. Answering phone and transfer calls to in-house guests & hotel staff. 6. over the counter reservation for walk-in guests. 7. Handle correspondences through fax or emails. 8. direct guests to their correct destinations. 9. Greet people entering the organization. 10. General administration and clerical support.
How do you handle late guest?
Politely and in a welcoming manner.
How do you handle VIPs guest in debut?
you can say you have an id
A guest asks for something you are out of The guest gets very upset and starts to walk out of the restaurant How do you handle the situation?
kjg
How do you handle if a guest complains for delayed service?
you dont get a good tip!
What are the duties of a guest in a hotel?
Basically you need to pay your bill. Do not disturb other guest. Do not steal. Do not destroy property that is not yours.
What is the best procedure in unpacking and packing the guest property when they check in or out?
kbueng
How do you handle an angry guest face-to-face?
be polite, be calm. get the manager, they deal with it better.
How would you handle a guest that does not have sufficient funds to pay for a meal?
You Make Him Wash Dishes
What does that guest known as who leaves the property widout settling his account?
Do you mean : What is the guest known as who leaves the property without settling his account? He/ she would be known as a thief, cheat, scofflaw, fraud, a_ _ hole etc.
When is a guest folio created?
A guest folio is typically created when a guest checks into a hotel. It serves as a record of the guest's charges, payments, and stay information. The folio is used to keep track of all transactions and services related to the guest's stay at the property.
