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To be a successful call center agent You must have the following skills:

  1. Deal Everything In Two Ways
  2. Improving Customer Services Through Customer Reviews
  3. Turn Customers Into Your Fans
  4. Accept The Accountability
  5. Art of Communication
  6. Customer Centric
  7. Capture The Customer Service Through Blogs
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7y ago
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14y ago

There are several skills you will need to look at when hiring a call center team member depending on the position you are interviewing for. So if you are hiring an agent make sure he/she: 1-Patience

2-Persistence and resourcefulness

3-Calm and composed demeanor

4-Integrity

5-Emotional stability, stress tolerance, and coping

6-Commitment and loyalty If you would be looking for a leadership position you need also into : 1- leadership skills 2- technical skills 3- financial knowledge .....

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Wiki User

10y ago

The first thing one should do is look for openings for jobs in a call center. Once they find one that they like, they can apply for a job there by filling out an application. They are also required to go to an interview to test out your speech and communication skills. Before the interview however, one has to pass an entry exam.

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13y ago

my aim in to work in multinational company & your company is also one of them

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