there are way to handle the irrate and silly customer?
1. understand
2. to listen their concern and issue
3. apologies as possible
4. sympathy
5. and solve the problem
i hope all of you cope and learn this about to handle and this is helpful to answers their question....
and we should understand the customer's issue and problems. think from their side. like jesus said u do to them what u expecting from them...
Commiserate with the customer. Listen to their complaint. Offer appropriate reactions. Ask the customer what would they want done in order to please them. Combine all of these and solve the customer's issue.
Try to use a lot of formal writing. They ill think that you are handling the situation carefully. Maybe writethe same sentences but in a different way to get you message across. Display lot of facts if it is about what the cutomer is complaining about. Do not be to emotionally and always stick to the subject. DON'T FORGET always leave your message with a positive note! Try to stick to the key points and it may turn out alright.
Customer complaints need to be handled with respect and sincere kindness. An unhappy customer can do considerable damage to a businesses reputation.
sympathy, empathy, apology, reasonable resolution
first i listen to the guest complained and apologize and give instant compensation to satisfy the guest.
remaining calm and follow procedurs
just apologize to the customer
Can handle " Marking Information System"
apple
shoot them
don't do it!
The same as you would any other customer, with courtesy and respect.
First, make sure the police or security is near by. Next, treat the customer normally. If anything happens, the police or security will handle everything from there.
Customer care is where you provide positive customer experience to your company customers as well as looking after your company customers needs
Customer service representative where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image.
good
greet him/her in a good approach and pormality
tell the boss