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If the Customer Service rep answering your call is in a foreign county is it illegal for you request to speak with a customer service rep in the US?
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Why company go for international business?
A company usually conducts international business for following reasons:- For the shortage of materials or scarcity of resources(labor, technology, expertise)- To expand business.- To spread company's reputation.- To attract more customer.- To increase market share.- To maximize profit.- To increase collaboration with foreign countries.- When demand is greater than supply- To get higher quality or branded product.- To get competitive advantage.
Why should a foreign marketer be concerned with the study of culture?
A foreign marketer needs to know the wants and needs of the culture that he is marketing to. By learning about their culture, a foreign marketer will design campaigns that target the right population.
What is foreign marketing?
The foreign exchange market is a market that is mainly used for the exchange of currency. This market helps to decide the rate and values of all currency.
Inbound versus outbound logistics in manufacturing and service?
Inbound and Outbound Logistics Business ScenarioBusiness Scenario Maps * Sales and Shipping * Shipment Tendering Key Performance Indicators * Delivery Performance to Scheduled Commit Date * Distribution Costs * Distribution Costs as a % of Order Management Costs * Finished Goods Inventory Days of Supply (Quantity) * Transportation Cycle Time Partner Opportunities * Partner Opportunities in Consumer Products - Consumer Durables & Home Appliances See also * SAP NetWeaver Benefits *To keep supply chains running smoothly, companies need to efficiently store, move, and transport products while keeping inventory levels down. Outsourcing requires logistics service providers to be more closely involved in managing an entire warehouse, delivering quick transportation services, or executing sub-processes. At the same time, inbound and outbound costs need to be minimized, while processes, flexibility, and customer service must be improved. Whether you are dealing with a distribution center or a production warehouse, this whole scenario must be supported within the supply chain. Inbound and Outbound Logistics covers and supports the following processes and options: * All of the processes in the warehouse from goods receipt through goods issue. * Option to use RFID to support goods Issue and goods receipt processes * Complete stock transparency, to allow companies to know what is in the warehouse. * Trace and track the history of the warehouse processes in Detail for each individual article * Improve the accuracy of deliveries, thus increasing customer satisfaction. * Option to use mobile data entry and work in a paper-free environment. * Build optimal loads with the routing and scheduling allowing a close collaboration between shipper and carrier via optimized carrier selection and tendering * Operational shipping, manifesting, freight costing, freight settlement, and foreign trade are always transparent to company
What do you mean by foreign market analysis?
'foreign market analysis' is the act of assessing or evaluating new, international markets as prospective environments to do trade or business.
What does a bank do when they see a foreign customer?
say hello.
Can bank convert foreign currency to home currency without customer's approval?
If a customer receives a bank transfer in a foreign currency to his/her account it is standard practice to convert it into the currency of the account.
Name a skill that a person's resume might claim theyre better at than they really are?
typing working hard communication computer programs sales customer service foreign language
Why do many companies have their customer service contact people outsourced to foreign countries?
It's quite complicated and hard to fit in in a short answer. But it's generally because it's cheaper with different taxes and alike. It's also harder to blame the company if any illegal activity is happing at the customer support.
Is it legal to have one wife in America and one in a foreign country?
No. Only 1 per customer.
What is the address for GE Capital's bankruptcy department?
GE Capital Bank Bankruptcy Department P. O. Box 103104 Atlanta, GA 30328 According to customer service in a foreign country.
What are the duties and responsibilities of a customer service officer?
The following is an edited exerpt from the Occupational Outlook Handbook: "Customer service representatives are employed by many different types of companies throughout the country to serve as a direct point of contact for customers. These customers may be individual consumers or other companies, and the nature of their service needs can vary considerably. All customer service representatives interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Some customer service representatives handle general questions and complaints, whereas others specialize in a particular area. Many customer inquiries involve routine questions and requests. In some cases, customer service representatives are required to follow up with an individual customer until a question is answered or an issue is resolved. Some customer service representatives help people decide what types of products or services would best suit their needs. They may keep records of transactions and update and maintain databases of information. Most customer service representatives use computers and telephones extensively in their work. However, at times, the customer service representative must transfer a call to someone who may be better able to respond to the customer�s needs. In some organizations, customer service representatives spend their entire day on the telephone. Telephone calls may be taped and reviewed by supervisors to ensure that company policies and procedures are being followed, or a supervisor may listen in on conversations. Job responsibilities can differ, depending on the industry in which a customer service representative is employed. They also may look into and resolve complaints about billing and service provided by utility, telephone, and cable television companies. Although customer service representatives can work in a variety of settings, most work in areas that are clean and well lit. The occupation also offers the opportunity for seasonal work in certain industries, often through temporary help agencies. Call centers may be crowded and noisy, and work may be repetitious and stressful, with little time between calls. Also, long periods spent sitting, typing, or looking at a computer screen may cause eye and muscle strain, backaches, headaches, and repetitive motion injuries. Customer service representatives working outside of a call center environment may interact with customers through several different means. Most customer service representatives work either in an office or at a service or help desk. For virtually all types of customer service representatives, dealing with difficult or irate customers can be a trying task; however, the ability to resolve customers� problems has the potential to be very rewarding. Most customer service representative jobs require only a high school diploma. However, due to employers demanding a higher skilled workforce, many customer service jobs now require an associate or bachelor�s degree.High school courses in computers, English, or business are helpful in preparing for a job in customer service. Customer service representatives play a critical role in providing an interface between customer and company, and for this reason employers seek out people who come across in a friendly and professional manner. However, the ability to speak a foreign language is becoming increasingly necessary, and bilingual skills are considered a plus. Training requirements vary by industry. Almost all customer service representatives are provided with some training prior to beginning work, and training continues once on the job. This is particularly true of workers in industries such as banking, in which regulations and products are continually changing. Although some positions may require previous industry, office, or customer service experience, many customer service jobs are entry level. In some cases, experienced workers can move up within the company into supervisory or managerial positions or they may move into areas such as product development, in which they can use their knowledge to improve products and services. Within insurance agencies and brokerages, however, a customer service representative job usually is not an entry-level position. As they gain more knowledge of industry products and services, customer service representatives in insurance may advance to other, higher level positions, such as insurance sales agent. Prospects for obtaining a job in this field are expected to be excellent, with more job openings than jobseekers. This occupation is well suited to flexible work schedules, and many opportunities for part-time work will continue to be available, particularly as organizations attempt to cut labor costs by hiring more temporary workers."
Name a skill that a person's resume might claim they're better than they really are?
Family feud answer typing working hard communication computer programs sales customer service foreign language
What has the author Cherrell Shelley-Robinson written?
Cherrell Shelley-Robinson has written the book "Unleashing Excellence: The Complete Guide to Ultimate Customer Service" which focuses on providing exceptional customer service in the business world.
Why do you use the concept of foreign key?
You use foreign keys to relate the information on one table to another. For example, Table one has customer information, name, address, user-id, etc and Table two has the orders that the customers request. Customer-id, item, number of items, cost per item, taxes, shipping address, etc.. You put in a foreign key on the orders table, so that the Customer-id is related to the User-id on the Customer table one. OK ?
What is privilege banking?
Under Privilege banking the customer enjoys exclusive benefits across wide range of products & services by paying some service charge. Some of privilege service provided are as: -Priority service at all bank branches and through Customer Care.Preferential rate on purchase of Bank pure gold and foreign exchange.Discount on annual fee for safe deposit locker.Special rates on Bank loans.Preferential rate on DD/ PO charges.Multi-city cheque book.
If you call customer service and the rep is in a foreign country can you ask to speak to someone in the US?
Yes you can ask but the chances of you being transferred is slim to none. I called Dell a few times and got foreign country and asked and was not able to be transferred they told me to keep calling back until I reached someone in the US.
