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Computers and computer related technology has been the source of major increases in productivity through process automation which enables reductions in workforce and the simplification of tasks to lower the skill level required of workers. Computers have also created whole new industries, products and service based on or using the computer.

As automation increases in use, it leads to the elimination of friction in business processes creating what is called frictionless business. This is when there is little or no opposition to a business transaction between the customer and the provider.

As more an more friction is removed, the cost per transaction is also almost always reduced. Where transaction volumes occur at large scales the transactional cost can even be reduced to near zero which supports business models using a zero price effect.

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12y ago
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9y ago

Computers help businesses increase their revenue by making them more efficient. Instead of relying on manual entries, businesses can get data using computers in a fraction of the time it takes a person to do the job.

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Q: Importance of computers in business
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