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Yes, clear, concise language is essential for a business letter.

Far too many business letters are couched in overly polite language or vague terminology that make it difficult to understand the point the writer is trying to convey.

A good business letter begins by telling why the letter is being written, for example:

  • This is to advise you that...
  • I am writing to request...

A good business letter ends by telling the recipient the action or response you expect from your letter. In between, the information supporting the purpose of the letter should be clearly provided.

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Q: Is it true that Plain speaking or intelligibility is needed in a business letter?
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