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Remove the actuator and watch it operate when adjusting the temperature control.

If it moves only in one direction it's broken. And obviously, if it doesn't move at all, it's broken.

With the actuator out, you can insert a small screwdriver into the blend door and operate it manually. Confirm it is moving smoothly end-to-end and not binding.

See "Related Questions" below for more

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Q: Is there away to check temp blend door actuator on a Ford Windstar?
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