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If the key doesn't turn at all, make sure you have the right trunk key, i.e. one that worked before. Many times the ignition and trunk key are different. If it is the right key then the cylinder may be frozen. The remote opens the latch a different way. Try spraying some liguid wrench into the key hole and keep trying to turn it. if the works spray silicone spray or lock lubricant to oil the lock afterwards.

If the cylinder does turn and doesn't release the door, look inside to see if the inside lock mechanism is broken.

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Q: Key will not open trunk lock but remore will.?
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