answersLogoWhite

0


Want this question answered?

Be notified when an answer is posted

Add your answer:

Earn +20 pts
Q: Listening to and understanding how the customer feels about the situation effective?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

Is this effective or ineffective Listening to and understanding how the customer feels about the situation?

Effective. By listening to and understanding how the customer feels about the situation, businesses can show empathy, address their concerns more effectively, and improve overall customer satisfaction. It can also help in building better relationships with customers and enhancing brand reputation.


Is this effective Listening to and understanding how the customer feels about the situation?

Yes


Is Listening to and understanding how the customer feels about the situation effective?

Yes


Is this effective Listening to and understanding how the customer feels about the situation?

Yes


Is listening to and understanding how the customer feels about the situation effective or ineffective?

Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.


Listening to and understanding how the customer feels about the situation ineffective or effective?

Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.


Listening to and understanding how the customer feels about the situation effective or ineffective?

Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.


Is Asking questions about specific reasons why the customer is upset effective or ineffective?

Effective; you need to understand the situation.


Describe a specific situation where you provided excellent customer service why was it effective?

Friendly smile and offer help when needed. It was effective at work.


What is the definition of an effective customer service?

Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.


Why is it important to handle any client complaints in a positive manner ensuring you adhere to?

When a customer complains, it is usually for a good reason or genuine concern. We must take care of the customer by listening to the complaint and resolving the situation positively to ensure a happy customer, and adhere to organisational procedures.


What is a good customer care skills?

listening