Managing workload priorities can be challenging please describe a time when you have had to balance and prioritise your workload and multitask to get the job done?

Answer 1

One Monday morning ay work my boss came in and asked me to do a number of things for him, which had to be done by 2pm the same day. I had to do 60 invoices, write up agenda for the meeting, do an report of the business profit and loss and a number of other tasks. I first tend to create a to do list on the computer using the task bar in Microsoft Outlook and for each task I set a deadline. This way things don't get overlooked during the course of the day and helps me manage my time effectively. Obviously my first priority was the customers. With the to do list I listed the most important tasks. Tasks to be completed ASAP, which are the most important to the least important but still needed to be done. I used my time management skills to establish roughly the estimated time each task would take. By doing this i was able to

Answer 2

This is a competency based interview question where they are looking for evidence of you having used the competency of the ability to set priorities. To answer the question you should use the CAR format.

C = context - What was the situation

A= Action - What did you do

R = Result - what happened as a result of the action that you took

You should check out the competencies that are required before the interview using the job advert and the person specification. So if the advert says they need someone with the ability to work as part of a team you will be asked to provide evidence of how you have done this. Prepare your examples and rehearse them before the interview. In that way you can be more relaxed and confident.

The links below take you to a more detailed guide on preparing for interviews