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The lifting mechanism went bad. You need to remove the door panel and have a look at what is going on. It might happen that you will be able to repair it, but most likely you will have to replace it.

PS: Before replace anything make sure that you know what happened because it might be repairable. Your problem might be either of these two. 1. A slipped Power window cable, or 2. A broken cable. 1. above can be repaired, if the kits are intact, while 2. above requires replacement. you are welcome.

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Q: Motor runs but window does not move and does not stay up?
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