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Either the hard disc is damaged or the installation of Mac OS X is damaged. Either way boot from the Mac OS X installation DVD. Insert the disc restart the computer and hold down the C key while it starts up. Once you have the desk top loaded select Disk Utility from the menu and run repair/first aid to try and fix the hard disc. If the hard disc is not too badly damaged you will need to reinstall Mac OS X. If you do not have back ups of the contents of your hard disc you will need to try and salvage what you can. Performing an Archive and Install will save your stuff if there is enough space on the hard disc.

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Q: My mac os x won't load completely and just stays at the grey apple with the turning gear what should I do?
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