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If there is no outside damage to the door then you should try to remove the inside panel.This will allow you to look in to see what maybe wrong.Once in side shine a light to look at the mechanics of the door,then shoot oil all over the place to free up moving parts.Then pull the outter handle to see if door in the lock possitiion,if not locked finish the job disassymbly door lock mechanism.Sometimes the door slide rods fall off and this could be where the problem is.

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Q: My sliding door won't open Mercury Villager 1993?
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