Providing excellent customer service can actually get hold of good will to the store, which eventually draws more customers. By providing excellent customer service in the stores, creates a customer friendly environment resulting in more purchases regularly and so the profits. The key to successful sales is referral business and the foundation to referral-based business is customer service.
Yes, it can. If customer service is lacking, then more than likely the customer will not be willing to come back. Now, if you add excellent customer service- well trained people, great attitudes, and professional attitudes, customers are more drawn to them and are willing to come back, even if the prices are a bit higher.
It benefits the business by having customers come back, thus making more money. It also keeps customers loyal to the store for they know that if they have any problems with any of themerchandise, the store has their back. By keeping loyal customers, the business once again earns more money.
.In 50 words or less describe your understanding of providing excellent customer service
This question is requesting your personal observation of the meaning.
why should i choose merchant navy
Debenhams has a reputation of providing excellent services.
Yes indeed, I delivered and excellent customer service when I answered this question for you.
http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"
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Friendly smile and offer help when needed. It was effective at work.
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
why is the stockroom important? describe how it impacts customer service? why is the stockroom important? describe how it impacts customer service?
Describe a time when you had to identify a customer's need
Customer service in hotels is the direct and indirect support that the staff provides to guests before, during and after their stay. This can include choosing the right room, making reservations, changing the booking details or customising the room or meals. Excellent customer service can be crucial to developing loyalty from guests and customers. Providing high-quality customer service includes respecting, understanding, listening, responding and supporting the guest. Other than responding positively to guest demands and requests, it is crucial to anticipate them in advance. Some ways to achieve this include understanding who the customer is, being available at all times, making a positive first impression, accepting feedback and exceeding their expectations.
Describe a situation of superior customer service?"
Describe a situation where you have had to deal with a difficult customer what did you do what was the outcome