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The problem is with the control unit with four relay units which is located beneath the glove box unit. You may first contact the supplier if its under warranty. Else you may ask any technician to get the unit out and ask a good electronics technician to resolder the relay legs. Please not that ask him not to try powering the relays externally for testing. This might solve the problem.

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Q: Passenger window not working on a fiat punto but power in the switch?
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