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It would be good to use the "cold turkey" method when implementing a new trouble ticketing information system. There should be a specified date, and any new issues after that date will need to be ticketed and tracked from that day forward in the "new" ticketing system. Without the direct installation method you could have some users inputting information into both ticketing systems which could make analyzing data a nightmare. Any system that can't coexist together must use this method.

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