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This is to inform you that the hours of Insurance/ Medical Correspondence Department hours of operation will change effective March 1, 2013. The new hour of operation are 8:00 am to 5:00pm.

Staff hours will be offered in the following manner

8:00 am to 4:30 pm

8:30 am to 5:00 pm.

Employees will be offered the opportunity to select their shift.

The change in operational hours will offer enhanced customer service for our members.

Staff informed January ------2013, during staff meeting.

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Q: Sample letter informing staff of change to working schedule?
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