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Customer intimacy, operational excellence, and product leadership

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Q: The three major customer value propositions discussed in the text?
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List three things you can do to ensure that a customer returns to your business?

friendliness price honest dealing convience


What is the Three basic ideas of the marketing concept?

customer satisfaction, total company effort, sales growth


What does customer interface mean?

I got the sack from my last three sales positions. I get these idiots asking me stupid questions day in day out. Eventually I just can't resist the urge to punch the customer interface.


What are three important elements of customer service?

One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.


Who is a customer service or customer relations officer?

This is the person who oversees customer service in general. The "officer" is the person who determines customer service policy - for example, how far the company can go to satisfy a customer, what constitutes how much a rep must take from an abusive customer, etc. It's a multi-faceted position focused on three sides: the customer, the company, and the customer service representative. This person will also, in the event a junior rep cannot answer a question, steps in with a mutually satisfying answer for all parties. After which, the officer will make sure the junior rep is sufficiently trained to handle the issue independently in the future.

Related questions

What is the Unique selling proposition for BMW company?

BMW has 3 unique selling propositions. Its brand represents achievement and is a status symbol. BMW also has excellent customer service and design and features that are very effective for its cars.


What are the three types of master data discussed in this exercise?

The three types of master data discussed are reference data and enterprise data. Lastly, there is also market master data.


What is a Barbara?

A barbara is a syllogism in which all three propositions are of the form "All X are Y" or "X is a Y therefore...".


How do Christians try to answer the problem of a loving God who allows evil?

Most Christians regard this as an unanswerable paradox and do not try to answer it. Lance Morrow stated this problem with three propositions: · God is all-powerful · God is all-good · Terrible things happen Morrow said that you could agree with any two of these propositions, but not all three.


What were three methods of presidential selection discussed by the framers?

house of representatives


What were three method of presidential election discussed by the framers?

The three methods of the presidential election discussed by the framers of the Constitution were; Congressional selection, direct vote of the people and electoral college. In the end electoral college won out.


How was the three fifths Compromise related to the Constitutional Convention?

the three fifths compromise was discussed during the constitutional convention


What are the three aesthetic qualities most often discussed by art critics?

fat


What were the three components of roman government discussed by polybius?

democracy, oligarchy, and monarchy


Three principles discussed in the Belmont Report?

Respect for Persons, Beneficence, and Justice.


Can you have three customer service question?

yes


Since God knew the earth would get so screwed up why did He bother creating it?

This bears on the question Lance Morrow raised in Timemagazine in 1991.He stated three propositions:God is all-powerfulGod is all-goodTerrible things happenMorrow said that you could agree with any two of these propositions, but not all three. So it is with creation - you could agree with any two of three similar propositions, but not all three:God created the earthGod is all-knowingGod cares about his creation