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Locate the phone number to reach Capital One and call them. Follow the directions instructed by the automated voice to reach customer service. Further on, ask the name of your customer service representative when you manage to get a hold of one and write the person's name down with a pen to use as a reference. Talk to your Capital One Auto customer service representative and politely file a complaint. Make sure you give all the important information required or that is related to your complaint. Write down important information on paper that the customer service representative gives you so you have references on the issue for the future if you have to speak to a different supervisor.

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Q: To which bureau could one lodge a complaint against Capital One?
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