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What Windows XP tool should be use if windows will not boot normally or in safe mode?
Wiki User
∙ 13y ago
If you are unable to boot into windows using either the regular startup method or by entering safe mode, the best option is to boot into Windows using a recovery disk. These are often supplied by computer manufacturers, however if you have not got one, any Windows XP disk will do, as long as it is the same version of XP that is on the computer unable to boot.
This disk will offer you the option of using a recovery tool instead of installing a new copy of Windows, which will enable you to fix whatever it was in the Windows install that went wrong. Should this not work, there may be an underlying hardware error, or you may need to install a fresh copy of Windows onto the computer. This is an easy process, however you will lose your data should you choose to take this option - removing the hard drive and backing it up is always a good idea before reinstalling the operating system.
There is a third alternative, although this one may not help you boot back into Windows so much as help you recover files. Download a distribution of Linux (I recommend Ubuntu) and burn the image onto a CD or install it on a USB drive. Put the CD into the computer and boot into the LiveCD. This will give you access to your hard drive which will let you back everything up without taking the hard drive out of the computer - you will need an external hard drive or similar to move the files onto however.
Wiki User
∙ 13y ago
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