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Reliability, Responsiveness, Empathy, Assurance and Professionalism. You need to be dependable, no one will return to flakey customer service. You need to respond directly, appropriatley and quickly to the customer's needs. You need to be understanding and relate to the customer. You need to be reassuring, or trustworthy. No one returns to or buys from someone they cannot trust. And you need to be professional; courteous and friendly, but not informal and overlly friendly. They want welcoming professional, not a buddy.
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∙ 10y ago
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What are the most important elements of customer service?
Being a nick employee
What are three important elements of customer service?
One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.
Elements of good customer service?
One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.
What is the most important quality for a customer service agent?
patients is GOLDEN
What do you consider to be the most essential elements of customer service?
To know what people like considering their financial capability.
What are the most important elements of customer service?
Being a nick employee
The most important customer service skill is?
patience
What is the most important customer service skill?
Tact and diplomacy.
What are three important elements of customer service?
One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.
Elements of good customer service?
One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.
What is more important community focus or Spontaneous or innovative in customer service job?
If it's a customer service job, community focus would probably be most important.
What is the most important quality for a customer service agent?
patients is GOLDEN
What do you consider to be the most essential elements of customer service?
To know what people like considering their financial capability.
What is the most important quality of high performing customer service?
friendly
What is the most important part of a sales associate job?
provide good customer service
How can one build a Customer Service System?
One can build a Customer Service System by hireing qualifycated people. Understanding the customer is the most important thing. One need to build a relationship with the customer by offering what he needs.
What qualities might be required for a job as a customer service manager?
Customer Service Managers deal with customers or potential customers for a business. One of the most important qualities of a customer service manager is the ability to deal with people effectively. If you are not a "people person", being a customer service manager is not for you.
