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What are five alternative concepts under which organizations conduct their marketing activities?
The five concepts are: 1) Understand the marketplace and customer needs and wants 2) Design a customer driven marketing strategy 3) Construct an integrated marketing program that delivers superior value 4) Build profitable relationships and create customer delight 5) Capture values from customers to create profits and customer equity
What are the following five-step model of the marketing process?
1. Understand the customer need & want and marketplace. 2. Develop a marketing strategy. 3. Construct the marketing program. 4. Customer relationship. 5. Capturing Value from Customer. (In the form of profit, money)
When solving customers problems you should?
Listen to the custom attentively, so reassuring the customer that you are taking the customer's problems seriously. Know what procedures you can follow to help them solve their issue and know when its appropriate to cascade the issue to a supervisor of line manager. Never consider developing conflict. Some customers believe they are certain rights but have not understood that those rights. There may be certain agreements between the customer and the business which the complainant is unaware. These have to be explained in a manner that does not inflame the situation.
Identify five types of customer needs?
real needs stated needs unstated needs delight needs secret needs
What is marketing and what are the primary goals?
What is marketing and what is its primary goal?Marketing Definition:Process by which companies create value for customers and build strong & profitable customer relationships in order to capture value from customers in return and create profit which is the main objective of profit organization, and any other valuable value for non-profit organizations, typically market is divided into main five steps that define marketing process itself.The Marketing Steps:Figure 1-1 shows the five-step marketing process.1. Understand the marketplace and customer needs and wants.2. Design a customer-driven marketing strategy.3. Construct a marketing program that delivers superior value.4. Build profitable relationships and create customer delight.5. Capture value from customers to create profits and customer quality.Marketing Primary goal1. To promote their products and services and improve turnoverunderstand consumers, create customer value, and build strong customer relationships
When a customer purchase a fifty five cent drink and forty five cent candy What is the customer total?
55 +45 _____ $1.00
What are the five rights or freedoms form the First Amendment?
The five rights are Speech, Press, Religion, Petition, and Assembly.
What rights do I have as the customer of a cable internet provider?
A cable internet provider customer has many rights. You have to make sure you receive the services you signed up for and you always have the option to cancel if you are not satisfied.
How do you give a five star customer care services in hotels?
who are the customer targeted for 5 star hotels?
What are the five rights known as the freedom of expression rights?
The five basic rights are known as... # Freedom of Speech # Freedom of Press # Freedom of Assembly # Freedom of Religion # Freedom of Petition
What are the five founding ideals?
The Five Founding Ideals Are Opportunity, Equality, Democracy, Liberty, And Rights
What are the five stages of voting rights?
hhh
What are five stages of voting rights?
hhh
Why was the famous five good for Canada?
Emily Murphy in the famous Five changed Canada because they gave women their rights to vote and other rights.
A paragraph on good customer service?
I have over five years of experience.
What are five rights that you havewhich are in the Bill of Rights?
freedom of speech religion press assembly petition
What if a customer refuses to give their correct social security number?
You don't have the authority to demand a social security number of a customer. They are within their rights to refuse that information.
