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Q: What are the functions of customer service department in a store?
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What are the duties and resposibilities of a saleslady in a department store?

Arrange the goods in a proper way,give them what they need, be sure the customer satisfied in our service.


What is the relevance of good customer service?

Good customer service leaves a lasting impression on the customer. If you exceed the expectations of the customer in regards to the service they receive this will impact how they view the store or company. As a customer service assistant, you are the front line of that store therefore you have to represent the image and brand of your company.


What customer service does the company Sears offer?

Sears offers a wide range of services. In addition to being a department store, they also have optometrist facilities, photography studio, and usually have Allstate agencies in the store.


What are customers and customer service?

A customer is a person who buys goods or services from the service provider. This may also refer to any potential buyer. The word "custom" means "habit", a person who goes to a store on a frequent basis to purchase their products or services, thus it is their habit to buy from that particular store. Customer service is the provision of service to customers before, during and after a purchase. According to Turban at all. (2002), it is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation. In customer service, the customer is inseparable with the provision of service. This means that without the customer, there can be no customer service. For example, in a hair saloon, the customer needs to be sitting in the seat for the hair dresser to provide her service, in this case, to cut hair.


What would you do if you see a customer needs help in another department?

I work for walmart and it is instilled in us to help a customer even if you are at another store.

Related questions

Where would you look first if your kid was lost in a department store?

Toy Department Customer Service Candy Aisle Restroom Clothing Department


Where would you look first if your child was lost in the department store?

Toy Department Customer Service Candy Aisle Restroom Clothing Department


What are the objectives of store department?

Ultimately, the objective of a department store is to make a profit. Other objectives include providing high quality products and having great customer service.


What are the duties and resposibilities of a saleslady in a department store?

Arrange the goods in a proper way,give them what they need, be sure the customer satisfied in our service.


Can you return your at and t wireless phone in the store if you bought it online?

You are able to return it to the store but you will have to call customer service first to get permission. Customer service has to put you in touch with the department that can handle phone returns. Permission is usually given through email. I hope this was helpful.


What are some positions in any retail store?

Cashier, Associate, Customer Service Department Manager, Shift Supervisor, Manager on Duty Assistant Store Manager, Store Manager, District Manager


What is a store that provides service called?

Customer service


What is the grace period on the credit card from the local department store?

Usually it is about 10 days. Call the customer service number on the back to make sure.


What is the relevance of good customer service?

Good customer service leaves a lasting impression on the customer. If you exceed the expectations of the customer in regards to the service they receive this will impact how they view the store or company. As a customer service assistant, you are the front line of that store therefore you have to represent the image and brand of your company.


Does the apple store offer good customer service?

Yes. Mostly every store has a customer service. If you had any problem and had to return a purchase you may want to contact customer service for any reason.


What customer service does the company Sears offer?

Sears offers a wide range of services. In addition to being a department store, they also have optometrist facilities, photography studio, and usually have Allstate agencies in the store.


What time does customer service at Walmart open?

The courtesy desk (customer service) is open when the store opens and closes when the store closes. Depending on how well staffed the store is for the day, you will either see a customer services associate or a customer services manager (CSM) or both behind the desk.