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The key performance indicators (KPI) of a team leader in a BPO depends on the work environment. Team out put is often the most important KPI. Productivity, retention, and team motivation can also be used to assess KPI.
HiLists of sales KPI can include:1. Customer care KPI 2. Customer appraisal KPI 3. Complaints of customer KPI 4. Market share KPI 5. Customer loyalty KPI 6. Shops and supermarkets KPI 7. Sales contact by telephone KPI 8. Sales rep KPISource: www.humanresources.hrvinet.com/sales-kpirgs
It really depends on the nature of the product. An example can be Sales Quality AHT Staff Time Adherence Each of them having certain weightage to the overall score. If you provide me with the exact senecrio i can help more. Take Care hussain@mediacastsys.com
There is no team leader.
Captain is the term for the leader of a team.
Key Performance indicators
The components of KRA KPI is firstly one of Hodders bollocks mixed with Duncan's sweaty armpit hairs. Hoddie.
The team leader of team chaotix is vector the crocodile
team leader is the one who is responsible for his team.a team leader is the person who has the ability to lead his team from the front.he is the man who supports and enthuses his team regularly and motivate his team to perform....
The components of KRA KPI is firstly one of Hodders bollocks mixed with Duncan's sweaty armpit hairs. Hoddie.
the employees for whom the kpi is set
l. A team leader has to be able to identify the goals of the team 2. A team leader has to evaluate the ability of his team towards meeting the goal. 3. A team leader has to encourage the team to work together to meet the goal. 4. A team leader has to identify the tasks necessary to meet the goals.