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What are the main things you must do and not do in your job under legislation that affects your customer service work?
Wiki User
∙ 11y ago
Some of the things that you must do to improve your customer service skills include being nice to the customers no matter what, working hard to resolve problems, and offering things when the company or yourself have made a mistake. Do not do things like yell, curse, or demand things from customers. You also must listen well to improve your skills.
Gussie Gutkowski
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How do you gain approval to change customer service procedures or practices?
In order to gain approval to change customer service procedures or practices that are affected by legislation, you need to contact your supervisor. Just because things are changed by legislation does not mean you can just make the changes yourself without getting approval from higher up employees.
What are the main things that you must do and not do in your job under legislation that affect your customer service work?
Some of the things that you must do to improve your customer service skills include being nice to the customers no matter what, working hard to resolve problems, and offering things when the company or yourself have made a mistake. Do not do things like yell, curse, or demand things from customers. You also must listen well to improve your skills.
Who are people that sell things?
Vendors, salespeople, customer service representatives, and marketers sell.
What is bad customer service?
bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.
Causes of customer dissatisfaction?
There are many causes of customer dissatisfaction. Usually it involves not being happy with a product or the sales people. Both can be corrected by understanding things from your customer's point of view and providing good customer service.
Explain Why the way you say things and your tone of voice affects customer's experiences of customer service?
The way that you speak is very important in a customer's experiences of customer service. If your tone is not pleasant the customer will have a bad experience.
How do you gain approval to change customer service procedures or practices that are affected by legislation?
To gain approval to change customer service procedures affected by legislation, start by researching the specific laws or regulations impacting the current practices. Develop a proposal outlining the necessary changes to ensure compliance. Present this proposal to relevant stakeholders, such as legal counsel, compliance officers, and senior management, emphasizing the need for the changes to align with legal requirements while enhancing customer service. Seek their feedback and approval before implementing any modifications.
How do you gain approval to change customer service procedures or practices?
In order to gain approval to change customer service procedures or practices that are affected by legislation, you need to contact your supervisor. Just because things are changed by legislation does not mean you can just make the changes yourself without getting approval from higher up employees.
What are the main things that you must do and not do in your job under legislation that affect your customer service work?
Some of the things that you must do to improve your customer service skills include being nice to the customers no matter what, working hard to resolve problems, and offering things when the company or yourself have made a mistake. Do not do things like yell, curse, or demand things from customers. You also must listen well to improve your skills.
What is the fastest method of getting into contact with customer service?
The fastest way to get into contact with customer service is to call the customer service of the company that you are trying to contact. There may be some automated things to listen to in order to get to the customer service.
What is the Difference between customer loyalty and service loyalty?
•difference between service and delight
Does time influence customer service?
Time influences all things.
What do you think customer service representative job requires?
Customer service representative job is to look after the various things and problems a customer faces. Try and attend those problems and make him happy and satisfied.
What customer services is?
Bad service is when they dont help you find the things they are looking for
How organisational procedures help businesses deliver good customer service?
When you're organised you know what and where things are which makes it faster for you to produce your product. Keeping a customer waiting for long periods of time is not good customer service.
Who are people that sell things?
Vendors, salespeople, customer service representatives, and marketers sell.
What to write for please summarize any customer service experience you have had?
There a number of things you can write to summarize any customer service experience you have had. Mentioning a sales experience or helping a customer who was did not know what exactly to buy are some of the issues you can highlight.
