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A process Associate Probably have the following assignments
Job Description:
1. Processing of Accounts Payable documents in image capturing devices.
2. Processing of invoices in document management systems
3. Processing of invoices raised against Purchase order.
4. Processing of standard invoice and credit notes.
5. Manual Processing of the invoices directly in Oracle R11.
6. Attending query mails and actioning them.
7. Preparing and updating of process notes on periodical basis.
It's a complete Non- Voice Process
Ability to meet a set of defined account agent productivity measurements.
Be able to identify opportunity for, and implement process improvements.
Customer Service Skills
Communications verbal and written
Neutral accent
Possess strong customer service skills with ability to balance, written / oral communication and customer satisfaction.
Basic Education: B.com, BBA, BBM
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∙ 11y ago
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