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Q: What are the top 5 bpo companies in the world?
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What is BPO?

BPO (Business Process Outsourcing) involves business process management and outsourcing. Business process management uses technology aimed at redesigning the process, reduce unnecessary steps, and remove redundancies. On the other hand outsourcing uses expertise and resources of dedicated outside service providers to perform many of these vital yet non-core activities. BPO performs both the functions at the same time, thereby speeding implementation and ensuring that the intended benefits really hit the bottom line.Business Process Outsourcing involves contracting the responsibility to a third-party service provider.First let us define BPO. BPO or Business Process Outsourcing is the trend nowadays to acquire the services of a third party providers to concentrate the main workforce on what it does best and leave everything else to other experts who are typically offering low cost services.Here are some advantages of BPO:1. Cost Savings - BPO dramatically lowers the cost of processes through the elimination of fixed costs.2. Competitive Capabilities - established businesses can evolve their current processes into globally competitive capabilities.3. Speed to Market -it speeds up the process of getting fully operational.4. Growth stimulus - BPO can be a learning tool to get familiarize oneself with the latest capabilities.5. Revenue - higher quality capabilities brought about by BPO can cause great increase in a company's income generation capacity.


Top 10 work from home companies?

1 NetApp 2 Edward Jones 3 Boston Consulting Group 4 Google 5 Wegmans Food Markets 6 Cisco Systems 7 Genentech 8 Methodist Hospital System 9 Goldman Sachs 10 Nugget Market Top 10 companies to work for according to Forbes (they all offer telecommuting)


What companies offer offsite backup solutions?

Online offsite backup solutions are common, and offered by many companies. Wikipedia has a comparison list that is roughly 5 pages long. Some highly rated ones are MyPC Backup, SugarSync, OpenDrive and Dropbox.


Is there a list of multinational companies in Bangladesh?

Yes, 1. Rafique 2. Salam 3. Borkot 4. Hefazot e Islam 5. Projonmo Chottor


What is BPO definition?

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms,BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact centre services.BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.such as Coca Cola that outsourced large segments of its supply chain.Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.In 2010, the Philippines has surpassed India as the largest business process outsourcing industry in the world.After growing 20 per cent in 2012, the Philippine's BPO industry is estimated to gross revenue of upwards to $25 billion by 2016. By these estimates, the Philippine's BPO industry will account for approximately 10 per cent of the nation's GDP.Benefits and limitationsThe main advantage of BPO is the way in which it helps increase a company's flexibility. However, several sources have different ways in which they perceive organizational flexibility. In early 2000s BPO was all about cost efficiency, which allowed a certain level of flexibility at the time. Due to technological advances and changes in the industry (specifically the move to more service-based rather than product-based contracts), companies who choose to outsource their back-office increasingly look for time flexibility and direct quality control.Business process outsourcing enhances the flexibility of an organization in different ways: Most services provided by BPO vendors are offered on a fee-for-service basis, using business models such as Remote In-Sourcing or similar software development and outsourcing models.This can help a company to become more flexible by transforming fixed into variable costs.A variable cost structure helps a company responding to changes in required capacity and does not require a company to invest in assets, thereby making the company more flexible.Outsourcing may provide a firm with increased flexibility in its resource management and may reduce response times to major environmental changes.Another way in which BPO contributes to a company's flexibility is that a company is able to focus on its core competencies, without being burdened by the demands of bureaucratic restraints.Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm's core businesses.The key lies in knowing which of the main value drivers to focus on - customer intimacy, product leadership, or operational excellence. Focusing more on one of these drivers may help a company create a competitive edge.A third way in which BPO increases organizational flexibility is by increasing the speed of business processes. Supply chain management with the effective use of supply chain partners and business process outsourcing increases the speed of several business processes, such as the throughput in the case of a manufacturing company.Finally, flexibility is seen as a stage in the organizational life cycle: A company can maintain growth goals while avoiding standard business bottlenecks.BPO therefore allows firms to retain their entrepreneurial speed and agility, which they would otherwise sacrifice in order to become efficient as they expanded. It avoids a premature internal transition from its informal entrepreneurial phase to a more bureaucratic mode of operation. A company may be able to grow at a faster pace as it will be less constrained by large capital expenditures for people or equipment that may take years to amortize, may become outdated or turn out to be a poor match for the company over time.Although the above-mentioned arguments favor the view that BPO increases the flexibility of organizations, management needs to be careful with the implementation of it as there are issues, which work against these advantages. Among problems, which arise in practice are: A failure to meet service levels, unclear contractual issues, changing requirements and unforeseen charges, and a dependence on the BPO which reduces flexibility. Consequently, these challenges need to be considered before a company decides to engage in business process outsourcing.A further issue is that in many cases there is little that differentiates the BPO providers other than size. They often provide similar services, have similar geographic footprints, leverage similar technology stacks, and have similar Quality Improvement approaches.ThreatsRisk is the major drawback with Business Process Outsourcing. Outsourcing of an Information System, for example, can cause security risks both from a communication and from a privacy perspective. For example, security of North American or European company data is more difficult to maintain when accessed or controlled in the Sub-Continent. From a knowledge perspective, a changing attitude in employees, underestimation of running costs and the major risk of losing independence, outsourcing leads to a different relationship between an organization and its contractor.Risks and threats of outsourcing must therefore be managed, to achieve any benefits. In order to manage outsourcing in a structured way, maximizing positive outcome, minimizing risks and avoiding any threats, a Business continuity management (BCM) model is set up. BCM consists of a set of steps, to successfully identify, manage and control the business processes that are, or can be outsourced.Another framework, more focused on the identification process of potential outsourceable Information Systems, identified as AHP, is explained.L. Willcocks, M. Lacity and G. Fitzgerald identify several contracting problems companies face, ranging from unclear contract formatting, to a lack of understanding of technical IT- processes.BPO is a sector which is processed business from outsources.Industry sizeIndia has revenues of US$10.9 billion from offshore BPO and US$30 billion from IT and total BPO (expected in FY 2008). India thus has some 5-6% share of the total BPO Industry, but a commanding 63% share of the offshore component. This 63% is a drop from the 70% offshore share that India enjoyed last year: despite the industry growing 38% in India last year, other locations like Philippines, and South Africa have emerged to take a share of the market.The South African call center industry has grown by approximately 8% per year since 2003 and it directly employs about 54 000 people, contributing 0.92% to South Africa's gross domestic product(GDP).China is also trying to grow from a very small base in this industry. However, while the BPO industry is expected to continue to grow in India, its market share of the offshore piece is expected to decline. Important centers in India are Bangalore, Hyderabad, Chennai, Kolkata, Mumbai, Pune, Patna, Trivandrum, Bhubaneswar and New Delhi. In fact, the Philippines has overtaken India as the largest call center industry in the world in 2010.The Association of Southeast Asian Nation (ASEAN) countries, along with the People's Republic of China and India-known collectively as ACI countries-are likely to see services like BPO figure strongly in their economies over the medium term. Services trade among ACI countries has been growing at a very rapid rate over recent years, despite starting from a relatively low baseline. Although data are scarce and must be interpreted with caution, an analysis of applied services sector policies in the region suggests there is much policymakers can do to intensify this process, and increase the pace at which the transformation to a service economy is taking place.

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