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Q: What are two benefits that can be gained from maintaining good relationship with a customer?
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What are the key factors affecting the design of products or services and possible benefits to be gained from good design?

Factors affecting service design:Divergence:Deviation from standard procedures and systems set up for service implementation.service provider need to customize his offering to meet customer expectation.E.g.: Veg-Non Veg, Halal Food.Complexity:Complexity of service production process has to be considered.Can be reduced by specialising in certain steps.E.g.: Take away outlets.Customer Participation and Interaction:Identify requirements of customer's interaction with the staff.Wherever interaction is more, design has to be customer friendly and according to the status of the customer.E.g.: Banking (Premium / Normal Customers)


How does Whittakers Chocolate promote their product?

its a sequence of long driven trend, pure quality and last but not the least word-of-mouth through its retained customers over the decades and gained customer on the basis of successful taste savvy experiments in manufacturing chocolates...


What are the insights gained from the ojt?

save money


What information can be gained from demographic research and why is it used in marketing?

because the demographic it is use to marketing to sell the product


The Advantages and Disadvantages of a Sales Force Management System?

Sales force management systems are systems used in sales, marketing and management. These information systems help to automate many tasks and functions relating to sales, thereby streamlining many phases of the sales operation. Most sales force management systems are often a smaller part of a larger system such as a Customer Relationship Management System (CRM). Sales management systems help to manage sales leads received from customer referrals, paid phone lists, or cold calls. Overall, these systems track contact and ordering information by customer. The system provides a record of every stage in the customer's life cycle from initial contact to sale or removal.Sales force management systems often create a competitive advantage for sales personnel and companies that utilize such systems. Sales staff becomes more productive since they are able to utilize their time more efficiently. The task of reaching out to each customer is simplified with the software automation that these systems provide. Sales managers have more readily available information about the performance of their sales staff, which makes it easier to correct problems sooner or reward peak sales performers. These types of systems often have analysis applications which help sales personnel develop a better understanding of their target market, target customer and competition. Market research of core customers is easier with readily available database of information. It's also easier to reach out to and service current customers with the automated system, resulting in increased customer loyalty and repeat sales. Advantages gained from using a sales management system help companies to increase market share and increase sales revenue as well as decrease costs.Disadvantages of sales management systems include complaints from the sales staff. Sales personnel report that some sales management systems are difficult to work with. There is often a lot of typing and inputting of information that takes them away from selling. Customer accounts in the system require frequent attention, maintenance and updating. Some say that the process dehumanizes the sales process. Another disadvantage of these systems is that they can be costly. Further, incorporating the sales force management into other company management systems may be cumbersome and time consuming.Sales force management systems have come a long way and are still developing bells and whistles and enhancement features. Many newer applications of sales force management systems provide the ability to obtain insight into product knowledge, territory optimization, sales forecast, pricing and e-commerce.

Related questions

Is benefits a food?

Benefits is not a food. Benefits is an advantage or profit gained from something.


Monarchs gained the support and respect of their subjects by?

maintaining Peace


What you identify as the biggest benefits that Hilton gained by implementing it onq information system?

They were able to assist customers faster. The information could be brought up more quickly, making it easier on the customer.


What are the benefits gained by the community as rendered by the police?

protection


What resources or benefits did Britain gained from America?

they gained gay boys like Tae Hoon Kim.


What physical benefits can be gained wrestling?

The benefits you get from Wrestling are you get an amazing body and you because really flexible.


How does the wellyx salon management app work?

While salon CRM software is not a new concept, its benefits and features have only recently gained attention. Customer relationship management (CRM) was once the primary focus of salons, but nowadays, it's a critical aspect of running a successful business. wellyx salon CRM software is the best one among others.


What benefits are gained by schools that wear uniforms?

absolutel none


What benefits are gained when a corporation uses a business management process?

Benefits gained when a corporation uses a business management process are definitive guidelines and procedures for all sections and one business model.


What are the benefits gained from the shorthand approach to estimating funds?

to get more money


How the economy benefits from war?

Gained housing space and resources from captured ground.


Mexican American War benefits?

The US gained California and the American Southwest.