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I'm not sure about states other than Michigan. In Mich. a person contacts the Bureau of Automotive regulation, submits a complaint and they take it from there. I believe the law states if the garage is found incompent or At Fault you are entitled to, up to 3 times your money spent back . Or for the offending facility to pay for proper repair.

Also in Mich. We have the lemon law, It forces a dealership to make a full refund on a new car purchase if there is a repeated or persisting problem that they cannot repair in a reasonable amount of time.

I would contact your Secretary of State Office for details on how to procede in your state.

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Q: What can you do if your car is not fixed properly after 6 times to the garage?
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