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What customers want in their dealing with a bank include the following:
1.Safe keeping of money and other valuables and attachments people trust their bank in e.g title deeds, marital and death certificates, valuables such as precious stones and priceless jewelery
2.Swift and uncumbersome processing of huge withdrawals and deposits
3.Easy access and fast processing of loans without lots of requirements
4.Highest attainable interests earned on a customer's account
5.lowest possible or no fees charged on services especially withdrawals via ATM
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∙ 10y ago
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Why is a bank teller important?
Because he is the person who interacts with the customers who visit the bank. If they don't do their job properly the customer will be unsatisfied and may not prefer to bank with them. All banks want their customers to be happy and the tellers are the one who have the bulk of that responsibility.
Why you want to work for the bank?
I want to work for the bank because I have always been good at math and working with numbers. I also enjoy working with customers in the financial sector.
What are the risks for a bank?
The two main risks for banks are:Liquidity Risk - The risk that all customers who have deposits with the bank want to withdraw their deposits at the same time. No bank on earth can survive such a calamityCredit Risk - The risk that customers who borrowed money from the bank would default on the repayments and not pay the money they owe the bank.
Advantages and functions of e banking?
One advantage to e-banking is that the user does not have to leave the house to do most banking operations. The function of most e-banking institutions is to make it easier for customers to bank where they want.
How does money in my account benefit the bank. does it mean the bank is richer?
The money you deposit into your account is an obligation for the bank to be paid to you anytime you want. The bank would lend this money to its other customers and earn an interest income from it.
How can I obtain a sales engineering job?
You need to have some experience on dealing with customers. You have to helpful and most importantly, be a friend. You need to be understanding with what they want.
What is the most difficult part of customer service?
One of the things they do NOT tell you when you work at a call center is; When you get home you will NOT want to speak to anyone, hubby, kids, your Mom nor will you want to answer the phone. As always, you will have the caller that wants to take it out on you, doesn't matter that you can not control the weather and the ship did not get to stop at all the islands or they are past the point of getting any refunds as the policy states.
Why is a bank teller important?
Because he is the person who interacts with the customers who visit the bank. If they don't do their job properly the customer will be unsatisfied and may not prefer to bank with them. All banks want their customers to be happy and the tellers are the one who have the bulk of that responsibility.
Why you want to work for the bank?
I want to work for the bank because I have always been good at math and working with numbers. I also enjoy working with customers in the financial sector.
What are the risks for a bank?
The two main risks for banks are:Liquidity Risk - The risk that all customers who have deposits with the bank want to withdraw their deposits at the same time. No bank on earth can survive such a calamityCredit Risk - The risk that customers who borrowed money from the bank would default on the repayments and not pay the money they owe the bank.
Advantages and functions of e banking?
One advantage to e-banking is that the user does not have to leave the house to do most banking operations. The function of most e-banking institutions is to make it easier for customers to bank where they want.
Where to find a loan payment calculator?
The first resource you want to check is directly trought your bank website. Most banks now have such tools for their customers online. it is also very accurate.
How does money in my account benefit the bank. does it mean the bank is richer?
The money you deposit into your account is an obligation for the bank to be paid to you anytime you want. The bank would lend this money to its other customers and earn an interest income from it.
What are the advantages of dealing with bank?
the advantages with dealing with a bank is that you may find that some banks get robbed or that you find some one that is new to the job and they don't have a clue what you want which then irritates you like crazy:) there is more but those are the main things that we run into now a days!
What are the type of risk involved in banking industry?
The two main risks for banks are: 1. Liquidity Risk - The risk that all customers who have deposits with the bank want to withdraw their deposits at the same time. No bank on earth can survive such a calamity 2. Credit Risk - The risk that customers who borrowed money from the bank would default on the repayments and not pay the money they owe the bank.
What is Chase Bank like for its customer service?
As with most large banks nowadays, customers want to do as much of their banking online, and Chase delivers a very safe, secure and well regarded on line banking system.
Explain the effects of providing poor customer service?
Poor customer service can result in loss of customer base. If I were a customer of a bank and if I feel that the service I get from them is poor or not of good quality, I can very well, change my bank and start banking with another bank. The bank can in no way stop me. Moreover, I will tell all my friends about my bad experience with the bank and my friends who want to open new accounts might not want to bank with them because of my bad experience. So the bank not only will lose existing customers but also will lose potential/future customers.
