What is Taca airline's policy for unaccompanied minors?

Answer 1

Unaccompanied minors

This is an assistance service offered to minors traveling alone who require assistance and support during their trip. The airline commits to accompanying the child from the moment they are received at the airport, assisting them constantly during the flight and delivering them to the person designated to receive them at their final destination.

The unaccompanied minors service does not include medical care and no airline employee is authorized to administer medicines to minors.

We recommend you take the following points into account before requesting this service:

• The service is compulsory for children between 5 and 12 years on all routes.
• The service is optional for minors between 13 and 17 years.
• Only applies on connecting flights operated by Taca, Lacsa or Avianca.
• Because there is a limit to the number of minors allowed per flight, it is suggested that the service is requested when making the reservation or up to 24 hours before the scheduled flight departure. The request must be confirmed for both outbound and inbound flights so the child can board the aircraft.
• An adult must be present at the counter of the origin and destination airport so the child can complete their journey.
• Information (name, ID number, address and telephone) of the person who will handover and receive the child must be at hand at all times. The minor will not be transported without this information.
• Prior to the acceptance and documentation of an unaccompanied minor, the parents or guardians must complete and sign, legibly, the "Transporte de Menores sin Acompañar" [Transportation of Unaccompanied Minors] form which will be provided by the Airport staff. The information provided must be complete and true.
• The person requesting the service and under whose responsibility the airline receives the minor, must remain available at the airport of origin until the flight leaves. Additionally, the person authorized to receive the child at the destination must be available at the destination airport at the scheduled flight arrival time or wait until the flight arrives.
• You must consult the respective Departments of Immigration about the entry and exit requirements and/or authorizations required for the minor in the country of origin and destination.
• The minor is responsible for handling their own baggage, electronic goods and items of value.

The minor using the service must:

• Follow the instructions of the airline employees during their stay at the airport.
• Wait in the aircraft until they can be accompanied by the cabin crew on landing.
• Wait at the destination airport so that the airline employee can help them claim their baggage and accompany them to the airport exit to deliver the minor to the family member or person authorized to receive them at the destination airport.
• Safeguard the contents of their carry-on baggage.

Restrictions:

Unaccompanied minors will not be accepted if:

• They are under five (5) years.
• They are undergoing medical treatment.
• The information requested in the form is not complete or does not coincide.
• There is a delay and the minor runs the risk of missing their connection(s).
• No unaccompanied minors will be returned to the airport of origin, except in those cases where there are unsolvable problems with documentation, or the person authorized to receive them at the airport of final destination does not show.
• Minors cannot travel with excess baggage, extra pieces of baggage, or pets (in the cabin or as checked baggage, except when the unaccompanied minor requieres. Example: in case a guide dog or an Emotional Support animal).
• No overnight stays and/or more than 2 connections are allowed.
• A minor between 13 and 17 is not allowed to take charge of another child aged between 0 and 12 years, unless they are the child's parent. In this case they must prove they are the parent of the child, so they can both travel without requiring the unaccompanied minors service.

The charges for this service are:

CHARGES FOR THE SERVICE

Routes to or from

Amount

Routes within PeruUSD15 (+applicable local taxes)Routes Within ColombiaCOP30,000 (+applicable local taxes)United States, Canada, SpainUSD115 (+ applicable local taxes)Within Latin AmericaUSD90 (+ applicable local taxes)

Notes:

• The charge applies per route (Origin - Destination and does not apply to connecting flights).
• The charge applies to both business and economy class cabins
• The charges apply to each minor traveling, regardless if they are included in the same booking or are siblings.
• These charges may change without prior notice.