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A non-voice account means you have to do some kind of office work for a BPO company like answering email or fax messages. Most of the time, experienced agents prefer this type of job because it's less stressful and minimum metrics like 3 to 4 metrics only.
What else can I help you with?
What is the most difficult account when your in a call center?
Sprint Account
How do you close your wiki answer account?
you can delete the wiki answers account if you call the wiki center and redirect you on where to close it.
What is a non voice account in a call center?
A non-voice account means you have to do some kind of office work for a BPO company like answering email or fax messages. Most of the time, experienced agents prefer this type of job because it's less stressful and minimum metrics like 3 to 4 metrics only.
What do you know about Travel account in call center?
You could share any experience you have had in an call center dealing with travel. Share any specific experience you have had in this area.
How can you start your own domestic call center?
i want to start domestic call center in hyderabad in that i want to start tele calling process & data entry & some non voice process
What is call center automation technology?
Call Center Automation Software automates portions of what a call center agent does with desktop tools and says to customers via pre-recorded voice during a call. Contact center technology, on the other hand, is a collection of technologies used to improve a contact center's customer experience and operations, such as Intelligent Contact Center Routing, Automatic Call Distributor, and so on.
Other names of a call center?
customer service representative technical service representative interactive voice response inbound call handler outbound call handler
What was client handling for call center?
In call center associate, will get almost calls in regards to query, request and complain. In all calls associates need to lesion the customer voice very carefully and answer appropriately.
What is a call center agent to you?
A call center agent is the individual who handles incoming or outgoing client calls for a corporate. A call center specialist might handle account inquiries, customer grievances or support concerns.
Please define what an "inbound IVR" is.?
"IVR" is an acronym for Interative Voice Response. Inbound refers to incoming calls. So, the term refers to the voice software installed in a call center.
What is message center number of vodafone?
The number for the message center of Vodafone is: +61415011501. This is an international call, so make sure you have enough money in your phone account to pay for it.
What is call center associate?
A call center associate will answer the phone for a company, giving some type of customer support. If you were a call center associate for a bank, for example, you would more than likely be fielding customer inquiries about bank balances and other items related to their account. A call center usually will have a large amount of people working in cubicles answering the phone for a company or even a number of companies.
