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it is emerging field which facilitates information collection and transfer within organization for a speed redress of grievances of common man.
advantages:
1.enhancing communication capability among employees of department ensuring fast decision making
2.tends to reduce record maintenance by eliminating the conventional way of record keeping
3.in government departments collection of information is a prime concern.by storing information in digital formats it provides efficient way of sharing information and expertise idea.
4.increased customer satisfaction as whole information is available at a click of a mouse without visiting office premises.
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∙ 13y ago
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