A customer relations officer acts as a go-between when the customer is unhappy. A customer relations officer will try to solve problems with customers before they get to the corporate level within a business. A customer relations officer might also act as a publicity person for a business.
A customer relations officer takes care of customer concerns and a addresses customer feedback. Basically their job is to make sure that overall there is great customer satisfaction .
yes
sales
A relations officer for an airline is a customer service person. If a customer does not like what the ticket seller is telling them, the next step is to ask the relations officer to help with the customer. The relations officer can escort the person to a more private area to discuss what is wrong and try to fix the problem.
nothing
An Officer is a person who has authority to bind the corporation. A manager is simply an employee who has supervisory authority over some employees and may or may not be an officer of the corporation.
A customer service officer puts the needs of the clients above their own. They seek solutions and diffuse difficult situations.
Credibility
to have *relationships* with customers
good
Loan officers are generally associated with banks, financial institute who offers loan to customer. Loan officer directly originate loan from the financial institute for the customer.