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They have pretty much slashed commissions in half for Sales Reps for 2009. In 2008, they were paying a certain percentile of the features you sold. For example, if you achieved your goal for the month in features, they would pay out 60% of what you sold. The more you surpassed your goal the higher a percentage you would keep up to 80%. So in other words....if you sold $3,000 in features for the month, you just put $2400 in your pocket AND that's just part of the commission. You also get paid for activations/upgrades and accessories you sell. With activations/upgrades, the higher the rate plan you sell, the more you get paid. Accessories are pretty much extra change in your pocket. They really only give you about 4% of your quota which is usually about $4000-$5000. Ofcourse both are paid out on a tier basis so the more you sell past your quota the higher per opp you get paid. BUUUUUUT like I said, they pretty much slashed commissions in half for 2009. I guess its a normal business practice for AT&T to change their commission tables. For 2009, activations/upgrades pay out the same along with accessories. Its in the Features department where they stuck it to its Reps. Now instead of receiving a certain percentage of what you sell, there is this thing they call a "Bucket". The bucket contains $450 bucks. If you reach 100% of your quota, you get the whole bucket. Example: your quota is $3000? You meet your goal so you get $450. That's right....FOUR HUNDRED FIFTY!!! Not $2400 like you would have made if you were on the previous commission table. They have also included "CFT" Customer Feedback Tool in your commission. CFT is pretty much a random automated customer survey which customers get via telephone after you have helped them. Any account you access has a chance of getting a call. If you get a bad score or don't reach 75% satisfaction, you are not paid out Excellence (you reached 150% of your goal). So yeah...oh yeah and to top it off, AT&T seems to be oblivious to a National Recession. They keep slashing commissions in little ways AND they either keep quotas where they were last year or they keep increasing them. They have also increased the percentage you have to reach in regards to your monthly quota. It has always been that if u reached 80% you were good. Heck! If you didnt even make that you were good! They really didnt enforce performance requirements. Now they want you to reach 100% in EVERYTHING! And if you don't....there are 4 levels of discipline. If you fall short of reaching 100% of Total Opps, Features or Accessories...you get a write up. If you reach Level 4 Discipline...youre fired!!! Yup...word has it that the company is just trying to get rid of its tenure staff since they get paid alot more than new hires. So yeah....if you wanna be a Sales Rep I would reconsider if you were looking at AT&T.

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12y ago
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12y ago

A average rep is between $1000-$1500. Top performers are between $3000-$4500 depending on the location

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Q: What is the average commission for ATT?
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