answersLogoWhite

0


Best Answer

the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.

User Avatar

Wiki User

16y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: What is the difference between customer service and sales?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

What is the difference between sales and service?

the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.


What is the Difference between sales letter and sales promotion letter?

In sales letter you urge consumer while in sales promotion letter you induce the customer.


How can sales effect service?

When there are no sales coming into the business, managers may attempt to restructure the customer service process. Providing excellent customer service will improve the number of sales made.


What is a customer service manager?

The Customer Service Sales Manager is the manager in a company that handles customer relations.


What is the customer service manager?

The Customer Service Sales Manager is the manager in a company that handles customer relations.


Where would a customer's surname be keyed into a customer database?

sales and customer service


What is the best title for a manager and director of sales customer service and tech support?

Sales Director, Customer Service Director, Tech Support Director


What is the difference between sales and cash sales?

In cash sales, payments are made instantly by the buyer/customer to the seller, where as in credit sales, the payments are generally made after a specific period as agreed upon between the buyer and the seller.


Does pre-sales' and post sales' customer service mean anything to you?

It should mean a lot to anybody in a business relationship. customer service leads to customer satisfaction. customer satisfaction determine the life and death of ANY company.


What is the best ratio of customer service to sales people?

It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.


What is the difference between cost of sales and cost of goods sold?

There is no difference between the cost of goods sold and cost of sales. Both are same.What if Cost of Sales relates to a service rather than a "good"? Does that not signify a difference? For example a cost of sales for a service would contain no starting and finishing inventory component as is described in some texts as a way of calculating cost of goods sold.


How do you organize your day as a sales person and in future as a sales supervisor?

i have to develop my customer service