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What is the job description for a customer service coordinator?
Wiki User
∙ 11y ago
- Customer service coordinators work for clothing stores, telemarketing agencies, computer manufacturers, and public banks, among other businesses. Basically, any organization that needs sales and quality customer service needs someone to coordinate it. Customer service coordinators must make sure their employees work as a team and aim to keep morale high. They also work with managers of other departments, such as warehousing and marketing, all with the goal of helping the company stay profitable.
Skills
- Customer service coordinators must be confident, organized, persistent and assertive. They need to be skilled at directing others via strong communication, and capable of solving problems. They also should understand the company's mission and be passionate about its product and services. On top of those things, customer service coordinators need to possess basic analytical skills, and depending on the industry, may need to have a firm grasp of math and computer software related to sales.
- Answered by Justina Abraham...(CSC) from India ..Now in Dubai...
Wiki User
∙ 11y ago
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