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The needs of External Customers are- To receive good quality customer service.- To receive useful and professional advice.- To be kept up-to-date with recent promotions & ProductsThe needs of internal customers are- To have a good environment to work in.- To have the correct resources to work with.- To be trained to correct standard to be able to do their job.
stated needs, real needs, unstated needs, delight needs, secret need
real needs stated needs unstated needs delight needs secret needs
operations
The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.
The needs of External Customers are- To receive good quality customer service.- To receive useful and professional advice.- To be kept up-to-date with recent promotions & ProductsThe needs of internal customers are- To have a good environment to work in.- To have the correct resources to work with.- To be trained to correct standard to be able to do their job.
stated needs, real needs, unstated needs, delight needs, secret need
•Stated needs •Real needs •Unstated needs •Delight needs •Secret needs
real needs stated needs unstated needs delight needs secret needs
patients;
internal customers expectations
Internal customer feedback comes from within your organisation to improve what needs to be improved, which external customer comes from individual ideas of feedbacks from the outsider that the organisation takes in and uses the feedback to improve.
Internal
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
operations
The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.