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Q: What is unstated needs by internal customers?
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What are the different needs of internal and external customers?

The needs of External Customers are- To receive good quality customer service.- To receive useful and professional advice.- To be kept up-to-date with recent promotions & ProductsThe needs of internal customers are- To have a good environment to work in.- To have the correct resources to work with.- To be trained to correct standard to be able to do their job.


What are 5 types of needs?

stated needs, real needs, unstated needs, delight needs, secret need


What are the five types of consumer needs?

•Stated needs •Real needs •Unstated needs •Delight needs •Secret needs


Identify five types of customer needs?

real needs stated needs unstated needs delight needs secret needs


Who are internal customers of an hospital?

patients;


What does a internal customer expect?

internal customers expectations


How would the process of obtaining feedback from internal customers differ from that of external customers?

Internal customer feedback comes from within your organisation to improve what needs to be improved, which external customer comes from individual ideas of feedbacks from the outsider that the organisation takes in and uses the feedback to improve.


Are family members of the employee external or internal customers?

Internal


What is an internal customer and an external customer and give you two examples of each?

the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....


Who are sales internal customers?

operations


What are the characteristics of your internal customers?

The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.


Explain the distinctions between internal and external customers?