Asked in History, Politics & SocietyWalmartUS ArmyUS Army History and Traditions
History, Politics & Society
US Army History and Traditions
What is wal-mart's 10 foot attitude?
Asked in Sales and Customer Service
What is Walmarts 10ft attitude?
One of Wal-Mart's secrets to customer service is our "10-foot attitude," handed down to us by Wal-Mart Founder, Sam Walton. During his many store visits, he encouraged associates to take a pledge with him: "... I want you to promise that whenever you come within 10 feet of a customer, you will look him in the eye, greet him and ask him if you can help him."