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Where would a customer's surname be keyed into a customer database?
sales and customer service
Does pre-sales' and post sales' customer service mean anything to you?
It should mean a lot to anybody in a business relationship. customer service leads to customer satisfaction. customer satisfaction determine the life and death of ANY company.
What is the best ratio of customer service to sales people?
It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.
Why should organisation focus on best possible customer service?
An organization should focus on customer service because it has a tremendous effect on other aspects of their business.For example:Good customer service may lead to: Increased sales, Increased consumption, Repeat customers, Brand loyalty, Good word of mouth advertising, referrals, market growth.Bad customer service may lead to: Decreased sales, Decreased consumption, Consumption of substitutes/ competitor product/services, bad word of mouthIt has been said that a satisfied customer will tell less people about their experience with a company than an unsatisfied customer.
How can good customer service allow the customer to be confident with the organisation?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
What is effective service level?
An effective service level is one where the customer or client is satisfied. The sales person or customer service rep delivers superior service.
How do you become a personal banker?
Good experience in sales/marketing and customer service
What is your customer service experience?
14 years of sales associate experince through floral sales and craft store sales.
What to write for please summarize any customer service experience you have had?
There a number of things you can write to summarize any customer service experience you have had. Mentioning a sales experience or helping a customer who was did not know what exactly to buy are some of the issues you can highlight.
What is the criteria of the sales assistant position?
There is no formal degree that is required to become a sales assistant. Sales assistants should have a customer service background and some experience with sales.
How does level of sales benefit the customer?
the level of sales beneifits the customer by the following ways
Can you get a non sales job with sales experience if yes please suggest you what are those?
Look min to customer service. This has one of the main sales skills that can transfer
What experience does one need to become a sales director?
Aside from college and/or technical training, the experience required to become a sales director includes a background as a sales associate (i.e. retail, customer service, etc.).
What do you do to promote the customer experience and drive sales?
There are a few things you can do to promote the customer experience and drive sales. One of these things is to offer specials or sales.
Who is Customer service representative?
A customer service representative is a person who handles ringing up purchases, processing returns, and giving helpful advice to customers. Anyone can be a customer service representative, although it helps to get hired if one has previous sales experience.
How can sales effect service?
When there are no sales coming into the business, managers may attempt to restructure the customer service process. Providing excellent customer service will improve the number of sales made.
What is a customer service manager?
The Customer Service Sales Manager is the manager in a company that handles customer relations.
