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What percentage of the customers leave companies each year because of bad customer service?
Wiki User
∙ 12y ago
68%
Wiki User
∙ 12y ago
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Why effective and efficient customer service is important?
Effective and efficient customer service is important because many companies sell the same or similar products, a company may only be able to retain customers by the quality of its service. Customers will quickly call a competitor.
3 What might be the most important internal strength or weakness of a company why?
The most important internal strength or weakness of a company is customer service, because companies rely on their customers for growth, without which, companies collapse.
Why customer service should meet or exceed customer expectations?
The reason Customer Service should exceed customer expectations is because customers are the steps on the ladder, without customers where would a company be, you need to treat customers with respect and provide multiple options to keep them happy. ____________
Why is effective customer service important?
Because customers are important. Why important? Because you have to have your customers to earn money. If you don't give them good services they won't come to you again AND they will persuade others not to come to you. So by giving bad service you will lose your customer and your future customers, but by giving good service you will get new customers and never lose any customer.
Why do you we need to always ensure customer satisfaction?
Because unsatisfied customers will not return to you shop
What cell companies have good customer service?
All cell phone companies are required to have an adept customer service department. Larger companies, such as Sprint, Verizon, and AT&T are likely to have better services because of their experience in serving many customers.
Why effective and efficient customer service is important?
Effective and efficient customer service is important because many companies sell the same or similar products, a company may only be able to retain customers by the quality of its service. Customers will quickly call a competitor.
3 What might be the most important internal strength or weakness of a company why?
The most important internal strength or weakness of a company is customer service, because companies rely on their customers for growth, without which, companies collapse.
Is customer relationship management beneficial?
Yes, customer relationship management is important because it helps a business retain customers. For businesses, it is easier to retain customers than it is to attract new customers.
Why should customer service meet or exceed customer expectations?
The reason Customer Service should exceed customer expectations is because customers are the steps on the ladder, without customers where would a company be, you need to treat customers with respect and provide multiple options to keep them happy. ____________
Why customer service should meet or exceed customer expectations?
The reason Customer Service should exceed customer expectations is because customers are the steps on the ladder, without customers where would a company be, you need to treat customers with respect and provide multiple options to keep them happy. ____________
What are the risks of a gap in the map?
the customers might not be interested in your business.your business might fail because you can't compete with the big names in the market.big companies will already have gained customer loyalty.because your a new business customers will not gain popularity that easily.
Explain why two companies that produce different products may benefit from a merg?
Two companies that produce different products can benefit from a merge because they will share customer bases and instantly double the customers that are associated with their new partner.
Importance of customers?
Most organizations or businesses exist because of customers, and for customers. Customers support the organization financially. Good customer service is important because the service received is a reflection of the business.
Why is a customer is a king?
Because you work for money and your customers pay for your service.
Why is effective customer service important?
Because customers are important. Why important? Because you have to have your customers to earn money. If you don't give them good services they won't come to you again AND they will persuade others not to come to you. So by giving bad service you will lose your customer and your future customers, but by giving good service you will get new customers and never lose any customer.
Should a company become a customer-focused business Why or why not?
Most businesses should be customer-centered because it will help them attract loyal customers. With loyal customers, they can maximize their profits for their shareholders.
