Business process redesigning a.k.a Business process re-engineering is actually renovation of an important business process with the sole aim of improving return on investment, service quality and reducing production cost.
The role of Technology in business process re-designing:
Reactive:
Once the business has figured out how it wants to operate in the future, IT will probably be one of the tools needed to make that happen.
Proactive:
IT can bring ideas to the table, letting business leaders know that a new technology now exists which they might be able to exploit in order to achieve re-engineering they could not do without the technology.
Architecture:
The final business architecture needs to include both manual and IT assets in a way so as to achieve a coordinated goal and steps for getting there.
Manages information within a company.
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