1. should have agood communication skill.
2. should be polite
3. should have knowledge about the company and product
4.
Some of the most desired qualities in a customer care agent is that he/she is cheerful, organized, adaptable, a good listener and over all one who is thorough.
Customer service Executive are brand ambassadors. Each interaction a customer has with a business contributes to their loyalty to your company's brand being strengthened or weakened. Providing a great customer experience isn't just good for customers; it's also important for building your own career and applying skills learned in the workplace to your personal life.
Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager
Customer care duties are making sure the customer is taken care of first and foremost. They resolve problems, answer questions, return items and make sure the customer has a good experience.
Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.
"Customer Care Executive" IS the full form, for the abbreviation CCE.
A customer care executive at an airport is responsible and in charge of all customer complaints. They use their skills to quickly resolve and deescalate problems. If they are an executive, they more than likely are responsible for ensuring the staff does as well.
There are several qualities of a good customer care officer. Some of those qualities would be making sure the customers are treated with respect, served in a timely fashion, and happy when they leave.
Some of the most desired qualities in a customer care agent is that he/she is cheerful, organized, adaptable, a good listener and over all one who is thorough.
A customer care executive is one who essentially belongs to an organisation or service center and works as a bridging force between the customer and the organisation. He tries to meet the needs of the customer within the ambit of the management. By his work the organisation should get pleased because the customer is happy and the customer becomes happy when his querries or problems are solved by the organisation delivering the goods/service.
why should customer care be improved?
Well.... Answer is Simple... Operations Manager, Process Lead
Customer service Executive are brand ambassadors. Each interaction a customer has with a business contributes to their loyalty to your company's brand being strengthened or weakened. Providing a great customer experience isn't just good for customers; it's also important for building your own career and applying skills learned in the workplace to your personal life.
The care of customers, appearances and the attitude you have towards the customer.
free!?
to care about people because if dont care about the patients you should not be in this field
You can simply call the customer care of airtel. after calling them try to get connected with one of there customer care executive and ask them about getting an sms pack activated. I hope they will be able to solve your query and get you started with the sms pack as soon as possible.